Contact Us

Please use the form below to contact us. Provide your full name, order number, order date, or other pertinent details that will help us address your concern. Our customer service hours are Monday-Friday, 9AM-5PM. Most issues can be resolved by reviewing our FAQ / Help page. This form is for ticketing related issues only. Questions about event specifics or issues will not be answered by MDTix and should be directed to the event producer. Can't find your ticket? Visit mdtix.com and find your event. Click 'Purchase Tickets' on that page. This will take you to the ticket page. From the ticket page, click the 'Help Links' or 'Resend Confirmation' from the top menu and enter the email your used for the transaction. The system will send the confirmation and tickets to that email address.